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Line 6 GearBox 3.7 – Troubleshooting
9•13
Track playback when using the Player is frequently interrupted
Interrupted Track playback may be caused when another USB device is trying to stream audio or video,
or your computer cannot provide enough system resources (RAM memory or computer processor
speed) for GearBox. First, it’s a good idea to make sure you exit other unnecessary programs running
on your computer while using GearBox. You may be also able to reduce or eliminate these problems by
making an adjustment to your GearBox Preferences > tracks tab:
In the lower part of the Tracks tab, move the Playback Buffer slider to the right to reduce the load that’s
put on your computer when playing back Tracks.
Click the Help question mark at the top of the Preferences dialog box and click an item for more
details.
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USB Errors
If you are having USB communication problems, the first thing to do is check your cables to make sure
they haven’t gotten disconnected accidentally. If you have a spare USB cable, try it instead to make
sure the cable isn’t the problem.
TonePort UX8 nd all POD X3 family devices require a USB 2.0 connection, all other Line 6
devices operate at USB 1.1 and can connect to either a USB 1.1 or USB 2.0 connection.
TonePort UX8 does not reconnect after Windows goes into standby
When Windows goes into standby mode or hibernation, the UX8 may not come back online. Toggle
the power switch to reconnect the unit to the driver.
USB connection indicators
This icon shown solid at the bottom right corner of the GearBox program’s window shows you •
the status of the USB connection to your Line 6 device. For TonePort, GuitarPort and POD
X3 devices,
this icon appears as a little USB plug tip . If the TonePort or GuitarPort USB connection is
not successfully detected, this icon will be flashing to indicate this problem.
For • PODxt, PODxt Live or PODxt Pro* devices this icon appears as a little PODxt icon .
If the PODxt USB connection is not successfully detected (or if the PODxt is powered off), the
icon appears with a question mark .