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7.1 When the Print Quality Is Low
7
CF2002/CF3102 7-3
Troubleshooting Chapter 7
There are dark specks or spots
throughout the printed output.
White or black lines on the printout.
The original glass is dirty. Wipe the glass with a soft dry
cloth. (See p. 8-8)
The document pad is dirty. Clean the document pad with a
soft cloth dampened with a mild
detergent. (See p. 8-9)
The original is very thin or
highly translucent.
Place a blank sheet of paper
over the document.
(See section 1.7 in the
Advanced Operations volume.)
A double-sided document is
being copied.
If a thin double-sided document
is being copied, the information
on the back side may be
reproduced in the copy. Select
a lighter setting for the
“Background” parameter.
(See section 5.8 in the Basic
Operations volume.)
The electrostatic charger is
dirty.
Use the charger-cleaning tool to
clean the electrostatic charger.
(See p. 8-10)
The image is not aligned properly
on the paper.
The document is not positioned
correctly.
Correctly position the document
against the document width
scale.
(See section 4.2 in the Basic
Operations volume.)
Correctly load the document
into the duplexing document
feeder, and then slide the
document guides against it.
(See section 4.2 in the Basic
Operations volume.)
The document is not positioned
correctly in the duplexing
document feeder.
Open the duplexing document
feeder, and correctly position
the document against the
document width scale.
(See section 4.2 in the Basic
Operations volume.)
The original glass is dirty (while
using the duplexing document
feeder).
Wipe the glass with a soft dry
cloth. (See p. 8-8)
The document guides are not
positioned along the edges of
the paper.
Slide the document guides
against the edges of the paper.
Curled paper was loaded into
the paper drawer.
Flatten the paper before loading
it.
The printed page is curled. The paper that was used
(recycled paper) was curled.
Remove the paper from the
paper drawer, turn it over, and
then load it again.
Replace the paper with paper
that is not damp.
Symptom Possible Cause Remedy