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Troubleshooting
Phaser 6140 Color Laser Printer
User Guide
130
Jam at Exit
Open Front Cover
and Remove Paper
Paper is jammed inside the printer.
Open the front cover and remove the paper.
Jam at Reg. Roll
Open Front Cover
There is a paper misfeed at the registration roller that helps line the paper
in the printer path. Open the front cover and remove the paper.
Reseat Paper of Manual Feed Remove and then reseat the paper in the manual feed slot.
Load Manual Feed Load the correct-size paper in the manual feed slot.
Load Tray XXX The printer has detected a paper size mismatch or no suitable paper is
loaded in any of the trays.
Open the specified tray, remove the paper, insert paper of the correct size
and then close the tray.
Insert Output to Tray XXX Waiting for side 2 to be set for manual 2-sided printing. Set side 2 sheet to
the specified tray.
Side Door Open
Close Side Door
The side door (to the toner) is open. Close the side door.
Front Cover Open
Close Front Cover
The front cover is open.
Close the front cover.
Invalid Job
Press OK Button
Error 016-799
When the printer configuration on the printer driver does not conform to
the printer you are using, this message is displayed.
Press the Cancel button to cancel the print job.
Make sure that the configuration of the printer on the printer driver
conforms to the printer you are using.
Out of Memory
Press OK Button
Error 016-718
The printer memory is full and cannot continue processing the current print
job.
•Press the OK button to clear the message, cancel the current print job,
and conduct the next print job, if any.
•Press the Cancel button to cancel the print job.
•Press the Left Arrow button to open the Walk-Up Features menu and
delete the job being held.
• If the problem has not been corrected, turn the printer off and then on
again.
To avoid this error in the future, do the following:
• Delete unnecessary fonts, macros, and other data in printer memory.
• Install additional printer memory.
Collate Full
Press OK Button
Error 116-721
The memory for the collate function is full; press OK and then turn the
printer off and then on to clear any pending jobs. Also check your
computer’s print queue to make sure the jobs are deleted from there. Then
try sending the job again. If you still get the error message, repeat the
process of pressing OK and turning the computer off and on and clearing
the print queue, and then send the print job in smaller batches. If this does
not work, contact technical support.
Message Condition/Reason/Action