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Xerox FaxCentre F12 User Guide Page 8-13
Basic Troubleshooting
PAPER JAM 1 Paper has jammed in the fuser
area.
Clear the jam. Refer to page 8-5.
PAPER JAM 2 Paper has jammed in the paper
exit area.
Clear the jam.Refer to page 8-7.
TONER EMPTY The toner cartridge has run out.
The machine stops.
Replace with a new toner
cartridge. Refer to page 7-6.
TONER LOW The toner is almost empty. Take out the toner cartridge and
gently shake it. By doing this, you
can temporarily re-establish
printing operations.
RETRY REDIAL The machine is waiting for the
programmed interval to
automatically redial.
You can press [Start] to
immediately redial, or [Stop] to
cancel the redial operation.
COMM. ERROR A problem with the fax
communications has occurred.
Try resending the fax.
GROUP NOT
AVAILABLE
You have tried to Enter a group
location where only a single
location number can be used, such
as when adding locations for a
multi-dial operation.
Try again, check location for
group.
LINE ERROR Your unit cannot connect with the
remote machine, or has lost
contact because of a problem on
the phone line.
Try resending the fax. If failure
persists, wait an hour or more for
the line to clear then try again.
FUNCTION FULL The memory has become full. Either delete unnecessary
documents, or retransmit after
more memory becomes available.
You can also split the transmission
into more than one operation if it is
a large job.
NO ANSWER The remote machine was not
answered after all the redial
attempts.
Try resending the fax. Ensure the
remote machine is functioning
correctly.
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