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Xerox FaxCentre F12 User Guide Page 8-19
Basic Troubleshooting
Background scatter The paper may be too
damp.
Try printing with a different batch of
paper. Do not open packages of paper
until necessary so that the paper does
not absorb too much moisture from the
air.
Printing over uneven
surfaces.
If printing onto envelopes, change your
printing layout to avoid printing over
areas that have overlapping seams on
the reverse side.
Missing characters The paper may be too
damp.
Try printing with a different batch of
paper. Do not open packages of paper
until necessary so that the paper does
not absorb too much moisture from the
air.
Back of printout is
dirty
The transfer roller may
be dirty.
Print a few blank pages to clean the
transfer roller.
Incorrect fonts TrueType fonts may be
disabled.
Use the fonts dialog box in the Control
Panel to enable TrueType fonts.
Faded graphics Toner may be low. Remove the toner cartridge and shake
it gently to distribute the toner evenly.
Then reinstall the toner cartridge.
Ensure that you have a spare toner
cartridge.
Problem Probable Cause Suggested Solution