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Paper Jams
5-10 ❖ DocuPrint C20/NC20 User Guide
Paper Jams
Your DocuPrint C20/NC20 printer has been designed to
provide reliable, trouble-free operation. However, you
may experience an occasional paper jam.
When the printer detects a misfeed or a paper jam, the
printing process is halted and a Control Panel message is
displayed.
After the paper jam has been cleared, the printer will
resume operation to complete the print job. The pages in
the print engine will be reprinted when the jam is cleared
and printing resumes.
What Causes a
Paper Jam?
Paper jams occur most often when:
• The paper stock does not meet specification. See
Chapter 2: Loading Print Media
for more information.
• The paper stock is in poor condition.
• The printer needs cleaning.
• Printer parts are worn and need to be replaced.