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DocuPrint C20/NC20 User Guide
Chapter 4
Maintaining the Printer
...........................................
4-1
Replacing the Print Cartridges.............................................. 4-2
To Position the Print Cartridge Carrier...............................4-3
To Replace the Print Cartridges.........................................4-4
To Install Print Cartridges ................................................. 4-6
To Align the Print Cartridges...........................................4-11
Cleaning Your Printer.........................................................4-15
Cleaning the Printheads .................................................4-15
Wiping the Printheads.................................................... 4-18
Cleaning the Cartridge Carrier........................................4-20
Storing Print Cartridges .....................................................4-22
Chapter 5
Troubleshooting
......................................................
5-1
Printer Problems.................................................................. 5-2
Printer Operation Problems............................................... 5-2
Print Quality Problems......................................................5-7
Paper Jams........................................................................5-10
What Causes a Paper Jam?.............................................5-10
Clearing Paper Jams .......................................................5-11
Possible Paper Jam Areas................................................ 5-12
To Clear a Jam in the Input Tray..................................... 5-14
To Clear a Jam in the Manual Feed Slot ..........................5-15
To Clear a Jam in the Output Bin.................................... 5-16
To Clear a Jam in Tray 2 ................................................ 5-17
Common Error Messages ...................................................5-18
To Cancel the Current Print Job ......................................5-24
To Reset the Printer and Cancel the Print Job .................. 5-25
Appendix A
Printer Specifications
...............................................
A-1
Appendix B
Certifications
...........................................................
B-1
Electronic Emission Notices .................................................. B-2
Without an External Ethernet Adapter Installed................. B-2