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Cleaning Your Printer
4-18 ❖ DocuPrint C20/NC20 User Guide
Wiping the
Printheads
Wipe the printheads
only
if you have run the cleaning
printheads test to clean the printheads and the print
quality is not satisfactory. Wiping the printheads removes
dried ink from the printheads.
1
Move the print cartridge carrier into the installation
position. See the section
“To Position the Print Cartridge
Carrier”
(page 4-3) for more information.
2
Remove the print cartridges. See the procedure
“To Replace
the Print Cartridges”
(page 4-4) for more information.
3
Use a clean, damp cloth to wipe gently the entire copper
contact area and the printheads as shown. To dissolve
dried ink, hold the damp cloth against the printheads for
about three seconds. Gently blot and wipe dry.
When cleaning the color print cartridge, wipe the
printheads in one direction so the colors do not
mix
4
Allow the copper contact area to dry.