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5-2 ❖ DocuPrint C20/NC20 User Guide
Printer Problems
Sometimes printer problems are very simple to solve.
When you have a problem, first make sure that:
• The power cord is plugged into the printer and a
properly grounded electrical outlet.
• The electrical outlet is not turned off by any switch or
breaker.
• Other electrical equipment plugged into the outlet is
working.
• All options are installed properly.
• You unplug the printer, wait for about ten seconds, and
then plug the printer back in. This often fixes the
problem.
In this section, you will find information to help you
solve most of the common operation problems that can
occur with your printer.
Printer Operation
Problems
See Table 5.1 on page 5-3 for corrective actions when the
printer will not print or when the printed output is not
what you expect.