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Printer Problems
Chapter 5: Troubleshooting ❖ 5-5
You get unexpected
page breaks.
Check the
Print Timeout
setting in the Setup Menu. Increase the setting. See
Print Timeout
in Chapter 1 of the
System Administrator Guide
for more
information.
Job prints from the
wrong paper source or
on the wrong paper.
Check the
PAPER TYPE
setting in the Paper Menu on the printer Control Panel
and in the printer driver. See
PAPER TYPE
in Chapter 1 of the
System
Administrator Guide
for more information.
Static builds up on
transparencies or
transparencies jam.
Use high quality transparencies specifically recommended for inkjet printers.
Menu settings changed
from the Control Panel
have no effect.
Settings in the software application or the printer driver are overriding the
settings on the Control Panel.
• Change the menu settings from the printer driver, the printer utilities, or the
software application instead of the Control Panel.
• Disable the settings in the printer driver, the printer utilities, or the software
application.
Job does not print in
color.
• The printer driver or software application may be set to print in black and
white mode. Change the
Color Correction
setting in the Color Menu. See
Color Correction
in Chapter 1 of the
System Administrator Guide
for more
information.
• Check to make sure a color or photo print cartridge is installed.
Table 5.1 Printer operation problems
(continued)
Problem Action
Table 5-1 Page 3 of 4