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Printer Problems
5-6 ❖ DocuPrint C20/NC20 User Guide
Job does not print in the
correct colors.
Adjust the colors through the software application, the printer driver, or
CentreWare DP. Change the
Color Correction
setting in the Color Menu. See
Color Correction
in Chapter 1 of the
System Administrator Guide
for more
information.
Job prints in a different
color and setting than
the color-setting set in
the printer driver.
Software settings override printer driver overrides the Control Panel setting.
Adjust the color in the software settings by changing the
Color Correction
setting in the Color Menu. See
Color Correction
in Chapter 1 of the
System
Administrator Guide
for more information.
Printer prints, but no
characters appear.
• Make sure the tape is removed from the printhead. See
Chapter 4: Maintaining the Printer
for more information.
• Check the print cartridges to be sure they are correctly installed. See
Chapter 4: Maintaining the Printer
for more information.
• Check to see if the print cartridge ink is low or empty. See
Chapter 4: Maintaining the Printer
for more information.
• Made sure print material is loaded in the printer.
Table 5.1 Printer operation problems
(continued)
Problem Action
Table 5-1 Page 4 of 4