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Troubleshooting
Unusual Printer/Lmainator Events
980541-001 Rev. A P640i Card Printer User Guide 25
Laminate not parallel with card edges
•Skew adjust (mechanical adjustment). Reference Technical Note 6
• If using partial width laminate, edge guide not properly installed (one of two positons).
Section 2
• Transfer guide not properly installed. Section 2
• Laminate patch wrapped around heated roller. Page 3-3
Laminate wrinkling
• Can occur at end of roll. Remove
cassette. If nearly out, discard. Install
fresh roll.
• If not end-of-roll problem, suspect
obstructions in laminate feed path.
Unusual Printer/Lmainator
Events
Color ribbon runs for longer than 2 or 3
seconds when cover is closed (MEDIA
light stays on)
• Color ribbon not in ribbon sensor. Section 2
• Both ribbon cores not fully engaged on arbors. Section 2
• Ribbon not secured to takeup core. Section 2
• No ribbon type or wrong ribbon type specified in Printer Properties. Reference Technical
Note 8
ALARM light stays ON after error condition is cleared
• Main cover interlock switch may not have actuated when cover closed. Reference
Technical Note 1
• Alarm condition(s) not corrected.
Card has both front and back images printed on same side
• Check selections made in Printing Preferences > Card Setup. Reference Technical Note 8
• Card failed to flip. Run Flip Test 3 to check flip action. Reference Technical Note 5
MEDIA light ON steady, but no obvious visual problem
• Color ribbon not in ribbon sensor. Section 2
• Color ribbon supply and/or takeup cores not engaging properly on arbors. Section 2
• Cleaning cassette not engaging properly on the takeup drive. Section 2
• See Laminator spot check, page 3-3
Note • There is a delay after closing the cover before the ALARM
light goes out.