Filter
Top Products
7. Troubleshooting
Error
code
Message Meaning Solution
2003 NO INK White-4 White 4 Ink Cartridge is not installed. Install a White Ink Cartridge.
2020 EMPTY Black Black Ink Cartridge ran out of ink. Replace to a new Black Cartridge.
2020 EMPTY White-1 White 1 Ink Cartridge ran out of ink. Replace to a new White Cartridge.
2021 EMPTY Magenta Magenta Ink Cartridge ran out of ink. Replace to a new Magenta Cartridge.
2021 EMPTY White-2 White 2 Ink Cartridge ran out of ink. Replace to a new White Cartridge.
2022 EMPTY Cyan Cyan Ink Cartridge ran out of ink. Replace to a new Cyan Cartridge.
2022 EMPTY White-3 White 3 Ink Cartridge ran out of ink. Replace to a new White Cartridge.
2023 EMPTY Yellow Yellow Ink Cartridge ran out of ink. Replace to a new Yellow Cartridge.
2023 EMPTY White-4 White 4 Ink Cartridge ran out of ink. Replace to a new White Cartridge.
2040 No Wiper Cleaner
The Wiper Cleaner Cassette is not
installed.
Install the Wiper Cleaner Cassette.
2050 Temp Low: xxx °F
The ambient temperature is under the
operative temperature rage.
"xxx" shows the current temperature.
Raise the room temperature.
2051 Temp High: xxx °F
The ambient temperature is over
operative temperature rage.
"xxx" is the current temperature.
Drop the room temperature.
2062 -
(1) Platen didn't return to the home
position because Platen Motor
stepped out. Or (2) Platen Org Sensor
did not work while Platen returned
correctly.
**
2070
OBSTACLE SENSED
Push OK, Unload
GT-782 detected an obstacle on the
Platen (or the media) when printing is
started.
Remove the obstacle, flat the platen surface and then press OK
Button.
2080 Sys Wrt Fault
Defect in FLASH ROM Check Sum on
the SH side.
When updating the firmware, no
backup was made because of the
defect of the current firmware.
**
2090 Not Initiated
No individual information (the serial
number etc.) is recorded in GT-782.
**
2091 Fail: Head Temp
2092 Fail: Head Temp K
2092 Fail: Head Temp W1
2093 Fail: Head Temp M
2093 Fail: Head Temp W2
2094 Fail: Head Temp C
2094 Fail: Head Temp W3
2095 Fail: Head Temp Y
2095 Fail: Head Temp W4
The Print Head temperature is raised
too high while printing.
Wait until the head(s) cool down. Or contact Brother Customer
Service Hot Line.
2100
Card Not Ready
Push OK Button
The Compact Flash is not inserted.
Push OK Button to escape menu and re-enter Compact Flash.
Or see " 7-1. Solving Printer Problems".
GT-782
106