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7. Troubleshooting
Error
code
Message Meaning Solution
5218 MNT RSP Error: XX
An overrun, framing error or parity error
has occurred.
**
5219 MNT ILGL VERSION The Maintenance version is too old. **
5220 Error: RSP10
Received an error response from the
Maintenance Unit while measuring
negative pressure.
**
5221 MNT RSP Error: XX
Received an error response from the
Maintenance Unit while updating the
firmware.
**
5222 MNT RSP Error: XX
Received an error response from the
Maintenance Unit while re-initializing
after inserting the Wiper Cleaner
Cassette.
**
5300 SHSH:INIT TIMEOUT
Timeout of the other SH in initialization
failure
**
6000 Fail: PLTN Load Platen loading error
6001 Fail: PLTN Unload Platen unloading error
**
6002 Fail: PLTN LF Platen moving error **
6003 Fail: PLTN Put in Platen moving error **
6004 Fail: CLRNS SNSR Clearance sensor error
6010 Fail: SH EEP WRT Failure in writing to EEPROM of SH
6011 Fail: SH FLSH ERS Failure in clearing FLASH ROM of SH
6012 Fail: SH FLSH WRT Failure in writing to FLASH ROM of SH
6013 Fail: SH FLSH CHK
Defect in FLASH ROM Check Sum of
SH.
6014 Fail: SH RAM Test Defect in RAM check of SH
6020 Fail: RTC Read Defect in the real time clock
6021 Fail: No Battery.
Battery exhaustion of the real time
clock
**
6031 Fail: Panel Button Platen Button may be malfunctioning.
6032 Fail: Panel Button Print Button may be malfunctioning.
6033 Fail: Panel Button
The Stop Button may be
malfunctioning.
6034 Fail: Panel Button
The Back Button may be
malfunctioning.
6035 Fail: Panel Button The OK Button may be malfunctioning.
6036 Fail: Panel Button
The Down Button may be
malfunctioning.
6037 Fail: Panel Button The Up Button may be malfunctioning.
6038 Fail: Panel Button
The Head Cleaning Button may be
malfunctioning.
Check whether something is placed on the Control Panel.
Contact your dealer or Brother .
6100 Fail: CRG Speed
Defect in the Carriage load (in the high
level).
Clean the Carriage by referring to “7-2-9. Cleaning the Carriage
shafts”. If the cleaning has no effect, contact your dealer or
Brother .
6101 Fail: CRG Move
An error occurred while moving the
Carriage.
**
GT-782
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