7. Troubleshooting
Error
code
Message Meaning Solution
4004 PC Data Error
4005 PC Data Error
4006 PC Data Error
GT-782 received the data that is not
supported from the PC.
Reboot GT-782 and send print data again.
Contact your dealer or Brother .
These errors might happen when GT-782 malfunctions by
environmental reasons. If the error does not show, the printer is
available.
4007 Blank Data
GT-782 received blank print data from
the PC. This error unintentionally
occurs when the print data is simply
white design (object or image), and
when paper size of application is too
small and the design is out of range,
etc.
Check the print data with GT File Viewer.
Check the print range set in the application on the PC.
Check the "Print with Preview" screen in e.g. PhotoShop 7.0.
4008 PC Data Error
GT-782 received a print job that is
improperly large in data size.
Reboot GT-782 and send print data again.
Contact your dealer or Brother .
4009 PC Data Error
GT-782 received a print job in which
commands are arranged improperly.
These errors might happen when GT-782 malfunctions by
environmental reasons. If the error does not show, the printer is
available.
4011 DT:ILGL MNT SEQ Maintenance sequence data error **
4020 PC Data Error
The received update program file is not
for SH.
4021 PC Data Error
The received update program file is not
for BY.
4022 PC Data Error
The received update program file is not
for H8.
Reboot GT-782 and update firmware again.
Contact your dealer or Brother .
4100 Card Access Error The file cannot be opened.
Check the contents in the Compact Flash.
Push OK Button to escape menu and re-enter Compact Flash.
Or see " 7-1. Solving Printer Problems".
4101 Card Access Error No file can be created. **
4102 Card Access Error The file cannot be closed.
4103 Card Access Error Failure in file seeking
4104 Card Access Error Failure in file reading
Check the contents in the Compact Flash.
Push OK Button to escape menu and re-enter Compact Flash.
Or see " 7-1. Solving Printer Problems".
4105 Card Access Error Failure in file writing **
4106 Card Access Error File error
4107 Card Access Error File size error
Check the contents in the Compact Flash.
4108 Card Access Error Failure in file size acquisition
Check the contents in the Compact Flash.
4109 No Files Failure in file search
Check the contents in the Compact Flash. See " 7-1. Solving
Printer Problems".
4110 No Files No file is found.
Check the contents in the Compact Flash.
Move ARP files out of the folder to the root folder.
4200 Language Error Error in program of selected language
Update firmware again.
Contact your dealer or Brother .
GT-782
108