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Make sure the printer port (USBPRNxx) is operating properly
Check the operation status of the printer port. (☞96)
Check to see if the printer driver is installed properly
It is possible that the printer driver may not be installed properly. In
this situation, uninstall the printer driver and reinstall from the
beginning.
Re-installing the Printer Driver
1.
Click the Start button, point to Programs, click BJ Printer, then click
Uninstall.
2.
In the Uninstall dialog box, click the Yes button.
3.
Click the OK button to uninstall the printer driver.
4.
Reinstall the printer driver. For details, refer to Getting Started.
Windows
Windows
101
Chapter 6 Troubleshooting
6