Filter
Top Products
Chapter 13 Troubleshooting 13-11
Troubleshooting
Message Error Code Cause Action
NOT AVAILABLE
PHOTO INK IN USE
PRINT W/ BC-22e?
REC’D IN MEMORY
RECEIVED IN FILE
#025
—
—
—
—
In manual sending, you
entered a speed dialling
number that is assigned
to a group.
The Photo BJ cartridge
is installed in the unit.
You disabled the PHOTO
INK PRINT setting
(1 p. 14-8) and the unit
is confirming that it is all
right to print a colour
document in memory
with the installed Photo
BJ cartridge.
The unit received the fax
in memory because
paper or ink ran out, a
paper jam occurred, or
the incorrect BJ cartridge
was installed.
Your PC was off and a
document was received
in the unit’s memory.
The MultiPASS Status
Monitor is not running.
Use regular dialling, or
enter a one-touch speed
dialling button or coded
speed dialling code that
only has one fax/telephone
number registered.
Change to a different BJ
cartridge type if necessary.
(1 p. 12-12)
Press T to print the colour
document with the Photo
BJ cartridge, or press # to
cancel printing.
Alternatively, enable the
PHOTO INK PRINT setting.
(1 p. 14-8)
Load paper in the multi-
purpose tray (1 p. 2-16),
replace the BJ cartridge or
tank(s) (1 pp. 12-12,
12-15), clear the paper jam
(1 p. 13-4), or install the
correct BJ cartridge.
(1 p. 12-12)
Upload the document to
your PC, or print the
document. (1 p. 8-11)
On the Windows
®
desktop,
click Start and point to
Programs. On the
Programs menu, point to
MultiPASS Suite, then click
MultiPASS Status Monitor.