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13-10 Troubleshooting Chapter 13
Message Error Code Cause Action
LOAD PAPER
MEMORY FULL
MEMORY USED nn %
NO RX PAPER
NO TEL #
—
#037
—
#012
#022
The multi-purpose tray is
empty.
The unit’s memory is full
because it has received
too many documents, or
a very long or detailed
document.
The unit’s memory is full
because you tried to
send or copy too many
pages at once, or a very
long or detailed
document.
Shows the percentage
of memory currently
in use.
The other party’s fax
machine is out of paper
or its memory is full.
The one-touch speed
dialling button or coded
speed dialling code you
entered has not been
registered.
Load paper in the multi-
purpose tray (1 p. 2-16).
Make sure the stack does
not exceed the paper limit
mark (P). Then press
Resume.
Print any documents stored
in memory (1 pp. 7-17,
8-11, 8-13). Then start
again.
Divide the document and
send or copy each part
separately. To free up
space in the unit’s memory,
print or delete any
documents in memory you
no longer need.
(1 pp. 7-17, 7-19, 8-11,
8-13)
If you need more space,
wait for the unit to send
any faxes. Also, print or
delete any documents in
memory you no longer
need. (1 pp. 7-17, 7-19,
8-11, 8-13)
Contact the other party and
have them load paper in
their fax machine or free
up space in their fax
machine’s memory.
Register the one-touch
speed dialling button or
coded speed dialling code.
(1 pp. 6-3, 6-6)