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13-4 Troubleshooting Chapter 13
Jams in the Multi-Purpose Tray
If print media jams in the multi-purpose tray, the LCD displays CLEAR PAPER JAM.
Follow this procedure to clear the jam:
n
You do not need to unplug the unit when clearing paper jams.
1 Close the document tray if necessary.*
2 Gently pull any jammed paper out of
the unit as shown.
• You can hold the document tray up for easy
access to the jammed paper.**
3 Remove the paper stack from the multi-
purpose tray and reload it. (1 p. 2-16)
• Make sure the stack does not exceed the
paper limit mark (P).
4 Press Resume to start the operation
again.
• If you are printing from a Windows
®
application, follow the instructions displayed
by the software on your PC.
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If the paper jam occurred while a fax was being received into the unit’s memory, that fax
will print automatically when the jam is cleared and you press Resume.
*Hong Kong, Singapore, and Malaysia only.
**Australia and New Zealand only.