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Chapter 13 Troubleshooting 13-13
Troubleshooting
Paper Feeding Problems
■ Paper does not load.
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit
mark (P). (1 p. 2-16)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (1 p. 2-16)
■ Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (1 p. 2-16)
• Make sure the right edge of the paper stack is aligned with the right side of the multi-
purpose tray and the paper guide is aligned with the left edge of the stack. (1 p. 2-18)
• Make sure the paper exit path is clear.
■ Multiple sheets load into the unit at the same time.
Paper may not be loaded correctly.
• Make sure the paper stack is loaded properly in the multi-purpose tray, and that the
paper guide is adjusted correctly. (1 p. 2-16)
Sheets of paper may be sticking together.
• Be sure to fan the paper stack before loading it in the multi-purpose tray. This keeps
the sheets of paper from sticking together. (1 p. 2-18)
The multi-purpose tray may contain too many sheets.
• Make sure the paper stack in the multi-purpose tray does not exceed the paper limit
mark (P). (1 p. 2-16)
• Do not exceed the maximum loading capacity of the multi-purpose tray. (1 p. 5-2)
• Do not force the paper stack into the multi-purpose tray.
Different types of paper may be loaded in the multi-purpose tray.
• Load only one type of paper.
• Make sure you load paper that meets the paper requirements for the unit.
(1 Chapter 5)