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270 Troubleshooting
Connection Fail
The Dell machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
• Move the mobile device closer to
your Dell machine.
• Move your Dell machine and the
mobile device to an obstruction-free
area.
• If you are using the PIN Method of
WPS, make sure you have entered
the correct PIN.
No Device
When configuring the Wi-Fi Direct
network, the Dell machine cannot find
your mobile device.
• Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
• Move the mobile device closer to
your Dell machine.
• Move your Dell machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the
Wi-Fi Direct network, make sure you
have entered the correct password.
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
Where Can I Find My Dell Machine’s Network Settings?
Use one of the following methods to find your Dell machine's network settings, for example, IP address, default
gateway, and other settings:
• Print the Network Configuration Report
• Use your Dell machine's control panel
I Cannot Complete the Wireless Network Setup Configuration.
Related Models:Dell E514dw / Dell E515dw
Turn your wireless router off and back on. Then try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.