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279Troubleshooting
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge or the toner
cartridge and drum unit assembly is
not installed correctly.
Remove the toner cartridge and drum unit assembly.
Remove the toner cartridge from the drum unit, and
reinstall the toner cartridge back in the drum unit.
Reinstall the toner cartridge and drum unit assembly back
in the machine. If the problem continues, replace the toner
cartridge with a new one.
Out of Memory
The machine's memory is full.
If a fax-sending or copy operation is in process
Do one of the following:
• Press Start to send or copy the scanned pages.
• Press Cancel and wait until the other operations in
progress finish, and then try again.
• Print the faxes that are in the memory.
• Clear the data in the memory. To gain extra memory,
you can turn off Memory Receive.
If a print operation in process
Do one of the following:
• Reduce the print resolution.
• Clear the faxes from the memory.
Print Unable XX The machine has a mechanical
problem.
• Press and hold
to turn off the machine, wait a few
minutes, and then turn it on again.
• If the problem continues, contact Dell Customer
Service.
Replace Drum
It is time to replace the drum unit. Replace the drum unit.
The drum unit counter was
not reset when a new drum was
installed.
Reset the drum unit counter.
Replace Toner
The toner cartridge is at the end of
its life. The machine stops all print
operations.
While memory is available, faxes
are stored in the memory.
Replace the toner cartridge with a new one.
Scan Unable XX The machine has a mechanical
problem.
• Press and hold
to turn off the machine, and then
turn it on again.
• If the problem continues, contact Dell Customer
Service.
Self-Diagnostic
The temperature of the fusing
unit does not rise to a specified
temperature within the specified
time.
• Press and hold
to turn off the machine, wait a few
seconds, and then turn it on again. Leave the machine
idle for 15 minutes with the power on.
The fusing unit is too hot.