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DTC500 Series Card Printer/Encoders User Guide (Rev. 6.0)
1
Table of Contents
Section 1: Specifications_________________________________________________________ 6
Reviewing the DTC500 Series Printers Overview table ________________________________________6
Regulatory Compliances ________________________________________________________________7
Agency Listings_______________________________________________________________________8
Technical Specifications ________________________________________________________________8
Functional Specifications ______________________________________________________________13
Printer Components: LCD display to Parallel Interface Port_________________________________15
Printer Components: LCD and Softkey Control Pad_______________________________________19
Printer Components: Centronics-Type Parallel Interface ___________________________________24
Printer Components: Print Ribbons____________________________________________________25
Printer Components: Embedded Fonts and Bar Codes _____________________________________25
Printer Components: Blank Cards _____________________________________________________26
Reviewing the upgraded 81754 PVC Cards ______________________________________________27
Printer Components: Card Input and Output Hoppers______________________________________29
Printer Components: Lamination Roller ________________________________________________30
Reviewing the Card Lamination Module __________________________________________________31
Determining the Ready Status of the Card Lamination Module_______________________________32
Reviewing the Lamination Top Cover and Station_________________________________________33
Reviewing the Securing Latches and Lamination LED light _________________________________34
Reviewing the Cancel button _________________________________________________________35
Reviewing the Resume (pause) button __________________________________________________36
Reviewing the Rejection Card Hopper and Card Output Hopper______________________________37
Reviewing the Module and Printer interaction____________________________________________38
Reviewing the Module and LCD display interaction _______________________________________39
Reviewing the Module’s Programmed Default Temperature_________________________________40
Reviewing the Laminator Temperature Adjustment________________________________________41
Reviewing the Overlaminates ___________________________________________________________42
Reviewing the Thermal Transfer Film and PolyGuard Overlaminates__________________________42
Reviewing the CR-90 or CR-100 Patch Size _____________________________________________43
Reviewing the Overlaminate Design ___________________________________________________43
Reviewing the Visual Security Solutions __________________________________________________44
VeriMarkTM Cards - 2-D holographic foil application _____________________________________44
Custom HoloMarkTM Cards _________________________________________________________44
Visual Security - Card Stock Part Numbers ______________________________________________44
Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)__________44
Visual Security Card Stock - Tolerances ________________________________________________45
VeriMarkTM - Application Specifications_______________________________________________45
HoloMarkTM and Custom HoloMarkTM - Application Specifications ________________________45
Section 2: General Troubleshooting ______________________________________________ 46
Reviewing the LCD display and LED light_________________________________________________46
Troubleshooting the LCD Messages____________________________________________________46
Verifying the Encoding Settings for DTC500 Series Card Printer and Encoders__________________53
Verifying Encoder Settings for DTC 510/DTC 515 (Symptom A) ____________________________54
Verifying Encoder Settings for DTC 510/DTC 515 (Symptom B) ____________________________54
Verifying the Encoding Settings for the DTC 520/DTC 525 _________________________________58
Communications Errors________________________________________________________________62
Resolving the Communication Errors___________________________________________________62
Card Feeding Errors __________________________________________________________________67
Resolving the Card Feeding Errors_____________________________________________________67
Resolving the Card Jam on the Flipper Table_____________________________________________70
Resolving the Card Hopper Jam Error Message___________________________________________72
Resolving the Card Hopper Empty Error Message_________________________________________73
Encoding Errors______________________________________________________________________74