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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC500 Series Card Printer/Encoders User Guide (Rev. 6.0)
300
Section 11: Fargo Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the DTC500 series card
Printer.
Contacting Fargo Technical Support
Step Procedure
1 Read the suggested Sections of the Technical Service and Maintenance Manual in
order to troubleshoot this Printer.
As needed, contact the Fargo Technical Support Group for additional, technical
assistance:
by phone at (952) 941-0050.
OR
by fax at (952) 941-1852.
OR
Contact Fargo Technical Support via the Web:
http://www.fargo.com/tech_support/contact_tech_support.asp
2 Position a phone near the Printer and Computer so Fargo technicians can help
troubleshoot the Printer(s).
3 Please have a self-test and a sample card ready when calling Fargo Technical
Support.