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Appendix C • Installing the DW4020 Manually
108
1031484-0001 Revision 2
Verifying software
download
If the Gateway is configured correctly for outroute reception and
SQF is greater than 30, it will acquire the outroute. As soon as the
Gateway acquires the outroute, it begins to look for the Hub
Server in the data stream to perform software download.
1. To monitor software download (SDL) progress, enter f at the
Main Menu prompt to select Software Download Monitor.
2. The following message is displayed at the bottom of the
screen:
SDL Initialization complete. Awaiting first heartbeat msg.
This message is dynamically updated. It indicates that SDL
has started and is waiting to connect with the hub server.
3. If SDL does not progress beyond this message, check the
following:
• The SDL control channel’s multicast IP address
– Return to the
Main Menu.
–Enter
b to view the current configuration
– Check that the
SDL Control Channel Multicast Address is
correct. If not, enter the correct address.
• The Ready lights to ensure they are on. See The DW4020
LEDs on page 86 and Communicating with the Gateway
through the serial port on page 95.
4. When the Gateway receives a message from the Hub Server,
the following message is displayed:
Received first heartbeat message.
5. If there is no progress beyond this message, check the return
path. When operating normally, the following message is
displayed:
Note: It may be 20 minutes before the first heartbeat message is
received.
Received File/Group message. Reconciling files...
MM loading...
IP loading...
...
All files downloaded. Notifying CFM.