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Chapter 4 • DW4020 LEDs and troubleshooting
58
1031484-0001 Revision 2
Gateway LEDs not lit
If the Gateway does not seem to be functioning and its LEDs are
not lit, and the receive modem READY LED blinks as shown in
Figure 48, take the following steps.
• Check to make sure the power cord is securely attached to the
Gateway and receive modem and plugged into the wall outlet
or surge protector. See Figure 46. If the power cord was
loose, the Gateway and receive modem READY LEDs will
come on when power is restored.
• If securing the power cord does not solve the problem, check
all cable connections. Tighten any that seem loose.
• If the Gateway READY LED still does not come on, power
cycle the DW4020 by unplugging the power cord from the
wall outlet or surge protector, waiting ten seconds, and
plugging it back in.
• If the problem persists, contact technical support.
Figure 48: Gateway LEDs not lit
Receive modem READY
LED blinks
Gateway LEDS are
not lit