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Chapter 2 • Installing the indoor equipment
8
1031484-0001 Revision 2
Installing DIRECWAY
installation software on
installer laptop
The installation software for the DW4020 is on a CD. The
software will enable you to register DW4020 customers. You
need a receive modem (IRU) to install the software on your
installer laptop PC.
Do not confuse the installation software with the software that is
downloaded to the Gateway via satellite during registration. The
DW4020 installation software enables you to register customers
and configure the DW4020 for operation. The software that
actually operates the DW4020 is downloaded during registration.
It is important to understand that there are three service options:
consumer, small office/home office, and enterprise. Each option
has its own registration server that appears in the Websetup
Welcome screen when you start Websetup to register a customer.
You must be careful to choose the correct option. If in doubt
consult the work order.
For example, if you are installing a DW4020 for a SOHO
customer, you would double-click on the registration server for a
SOHO installation. If you click on one of the other servers, you
will not be able to install the customer correctly.