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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1600 The service processor is not functioning.
Note: Depending on which device is
installed, the service processor is the
optional Remote Supervisor Adapter II
SlimLine or the BMC.
1. If the optional Remote Supervisor Adapter II
SlimLine is installed:
a. Update the Remote Supervisor Adapter II
SlimLine firmware (see “Updating the
firmware” on page 15.
b. Replace the Remote Supervisor II SlimLine.
2. Update the BMC firmware (see “Updating the
firmware” on page 15).
3. (Trained service technician only) Replace the
system board.
1604 Machine type mismatch.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Update the BIOS code and BMC firmware (see
“Updating the firmware” on page 15).
3. (Trained service technician only) Replace the
system board.
1762 Fixed disk configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components:
v SAS cables
v SAS hard disk drive
v SAS backplane
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
4. (Trained service technician only) Replace the
system board.
Chapter 5. Diagnostics 159