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Power button is not lit
Check power connection
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the
light is not on, press .
Software does not install
Check your operating
system
The following operating systems are supported: Windows 2000, Windows XP, and Mac
OS X.
Check your system
requirements
Check that your computer meets the minimum system requirements listed on the box.
USB cable may not be
connected
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Use these steps to install
the printer software
1 Turn off and then restart your computer.
2 Click Cancel on all New Hardware Found screens.
3 Insert the CD, and then follow the instructions on the computer screen to reinstall the
software.
May need to reconnect
power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
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