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Error message Solution
Right Cartridge
Missing (appears when:
• copying on glossy or
photo paper
• copying in color on
plain paper
• printing from a memory
card
• using a
PictBridge-enabled
camera to control
printing)
When you are copying in color on plain paper, press to continue printing using the
black print cartridge and copying the document in grayscale.
To cancel the job, press .
1 Press .
2 Insert a color print cartridge in the right print cartridge carrier. For more information,
see “Installing print cartridges” on page 142.
3 Resend the print job.
Fax-related error messages
Error message Solution
Digital Line Detected
The fax modem is an analog device. Certain devices can be connected
to the printer so that digital telephone services can be used.
• If you are using an ISDN telephone service, connect the printer to an
analog telephone port (an R-interface port) on an ISDN terminal
adapter. For more information and to request an R-interface port,
contact your ISDN provider.
• If you are using DSL, connect to a DSL filter or router that will support
analog use. For more information, contact your DSL provider.
• If you are using a PBX telephone service, make sure you are
connecting to an analog connection on the PBX. If none exists,
consider installing an analog telephone line for the fax machine. For
more information on faxing when using a PBX telephone service, see
“Setting up to fax while behind a PBX” on page 136.
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