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Disable Call Waiting
temporarily
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving
a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling
Call Waiting.
Do you have Voice
Mail service?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To
enable both Voice Mail and the printer to answer calls:
• See “Setting the distinctive ring” on page 135. Setting selections include single ring,
double ring, triple ring, and any ring.
• Consider adding a second telephone line for the printer.
Check country code Make sure the country code has been set for the country or region where you are operating
the printer:
1 From the control panel, press or repeatedly until Setup is highlighted.
2 Press .
3 Press
or repeatedly until Change Printer Default Settings is
highlighted.
4 Press .
5 Look down at the Country menu item to see the user default setting indicated by an *.
6 If you want to change the County Code:
a Press
or repeatedly until you reach the Country menu item.
b Press or repeatedly until the country or region where you are operating the
printer appears.
c Press
to save the setting.
Is your printer memory
full?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
Load paper Load paper to print any faxes that have been stored in the printer.
Check if Auto Answer is
on
If Auto Answer is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 135.
To check whether Auto Answer is on:
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press
or repeatedly until you reach the Auto Answer menu item.
4 Check to see if On is selected.
5 If not, press
or until On appears.
6 Press to save.
Check ink Check the ink levels, and install a new print cartridge if necessary.
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