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Error message Solution
Black and Color Ink
Low
Press any button to clear the message and continue. Order black and color print
cartridges. For more information, see “Ordering supplies” on page 147.
Black Ink Low
Press any button to clear the message and continue. Order a black print cartridge. For
more information, see “Ordering supplies” on page 147.
Cartridge Alignment
1 Remove the print cartridge.
2 Make sure the sticker and tape have been removed.
1
2
3 Reinsert the cartridge.
4 Press
.
For more information, see “Aligning print cartridges” on page 144.
Color Cartridge
Unavailable (appears
when printing an incoming
fax on plain paper)
To continue printing in grayscale:
1 Press or until Yes is highlighted.
2 Press .
To insert a color print cartridge:
1 Press or until No is highlighted.
2 Insert a color cartridge on the right print cartridge carrier. For more information, see
“Installing print cartridges” on page 142.
3 Press
.
Color Ink Low
Press any button to clear the message and continue. Order a color print cartridge. For
more information, see “Ordering supplies” on page 147.
Critically Low Ink
If all the pages of the document have been printed:
1 From the control panel, press or until Yes is highlighted.
2 Press .
The error message disappears from the display.
If some pages of the document did not print:
1 From the control panel, press or until No is highlighted.
2 Press .
3 Replace the print cartridge that has low ink. For more information, see “Installing print
cartridges” on page 142.
After you replace and align the cartridge, the rest of the document prints.
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