Filter
Top Products
If the envelope or photo card cannot be grasped from the front and is barely visible, to remove the jam:
1 Press the button as you grasp the handle on the duplex unit.
2 Pull out the duplex unit.
3 Push down on the button on the rear access door.
4 Lower the door slightly.
5 Firmly grasp the envelope or photo card, and gently pull it out.
171