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DM800™, DM900™ Digital Mailing System Operating Guide
SV60861 Rev. F 10-5
Envelope(s) not seal-
ing properly
Envelope flap dimensions
are not within the accept-
able range.
Use envelopes with flap depths between 1" and
3 7/8"
(25.4 mm and
98.4 mm).
Seal Only mode is
not working.
Moistening bottle is out of
E-Z Seal® Sealing Solu-
tion.
R
efill moistening bottle with E-Z Seal® Sealing Solu-
tion.
Envelopes not correctly
plac
ed in slot.
Make sure envelope flaps are placed behind the feed
deck into slot.
Sealing solution is
leaking.
So
lution bottle cap not
secured tightly.
Tighten the solution bottle cap.
Solution was poured
dire
ctly into the tank or
there is a leak in the solu-
tion tubing.
Call the help desk. Refer to the Pitney Bowes Contact
Information List in this guide for more information.
Envelope Sealing Problems
Description Possible Causes Solution
Flap Depth