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Chapter 6 - System Usage and Statistics
© Polycom, Inc. 6-5
Call Log
The Call Log screen provides the system’s call history in the Call Detail Report
(CDR). You can view the CDR from the web interface, and you can download the
data in CSV format for sorting and formatting.
CSV stands for Comma Separated Value. CSV files can be imported into spreadsheet and
database programs.
Every call that connects is added to the CDR, whether it is a call that you make or
that you receive. If a call does not connect, the report shows the reason. In
multipoint calls, each far site is shown as a separate call, but all have the same
conference number.
The CDR does not include incoming calls that the system does not answer, so if
calls were missed while Do Not Disturb was enabled, details will not be included
in the CDR.
To view the CDR via the web interface:
1. On a PC, open a web browser.
2. In the browser address line, enter the system’s IP address, for example,
http://255.255.255.255, to go to the system’s web interface.
3. Enter admin as the user name, and the admin password, if a password has
been established.
4. Click Set Up System > Diagnostics > Call Log to view the details of the file.
Information in the CDR
This table describes the data fields in the Call Detail Report.
Data Description
Row ID Each call is logged on the first available row. A call is a
connection to a single site, so there may be more than one call
in a conference.
Start Date The call start date, in the format dd-mmm-yyyy.
Start Time The call start time, in the 24-hour format hh:mm:ss.
End Date The call end date.
End Time The call end time.