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Configuring Data Conferences and Streaming Calls .......................................................................4-13
Configuring Data Conferences ....................................................................................................4-13
Configuring and Starting Streaming Calls .................................................................................4-13
Designing General System Behaviors ................................................................................................4-16
Configuring General Setup ..........................................................................................................4-16
Configuring Multipoint Calling ..................................................................................................4-18
Entering a multipoint software registration key (ViewStation EX only) .......................4-18
Including more than three other sites in a cascaded call ..................................................4-19
Configuring multipoint settings ...........................................................................................4-20
Configuring with PathNavigator’s Conference on Demand feature ..............................4-21
Setting the Call Answering Mode ...............................................................................................4-21
Configuring AES Encryption .......................................................................................................4-22
Setting Passwords and Security Options ...................................................................................4-23
Setting System Time ......................................................................................................................4-24
Helping Users Get Started ...................................................................................................................4-25
Chapter 5 - Managing the System Remotely
Using the Web Interface .........................................................................................................................5-2
Using the PMAC Wizard .......................................................................................................................5-3
Using the Address Book Utility ............................................................................................................5-4
Adding or editing address book entries .......................................................................................5-4
Maintaining address book entries on systems ............................................................................5-4
Maintaining address book files on your PC ................................................................................5-5
Using the System with GMS .................................................................................................................5-6
Setting Up SNMP ....................................................................................................................................5-9
Chapter 6 - System Usage and Statistics
System Information ................................................................................................................................6-2
Network Statistics and Advanced Statistics .......................................................................................6-3
Call Status ................................................................................................................................................6-3
Call Log ....................................................................................................................................................6-5
Information in the CDR ..................................................................................................................6-5
Call Detail Report (CDR) Archives ...............................................................................................6-7
Chapter 7 - Diagnostics and General Troubleshooting
Sending a Message ..................................................................................................................................7-2
System Management Screens Quick Reference ..................................................................................7-2
Diagnostics Screens ................................................................................................................................7-3
Indicators .................................................................................................................................................7-8
System Lights ...................................................................................................................................7-8
Network Line Check Icons .............................................................................................................7-8
Network Interface Lights ................................................................................................................7-9
General Troubleshooting .....................................................................................................................7-11
Critical Problems ...........................................................................................................................7-11
Severe Problems .............................................................................................................................7-14
Moderate Issues .............................................................................................................................7-18
Minor Issues ...................................................................................................................................7-19
Normal System Behaviors ............................................................................................................7-24