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Administrator’s Guide for ViewStation EX, ViewStation FX, and VS4000
7-2 www.polycom.com/videodocumentation
Sending a Message
If you are experiencing difficulties with connectivity or audio, you may want to
send a message to the system that you are managing.
Only the near site can see the message; it is not broadcast to all the sites in the call.
To send a message via the web interface:
1. Go to Set Up System > Diagnostics > Send Message.
2. In the Send a Message page, enter a message (up to 100 characters in length),
then click Send Message.
The message is displayed for 15 seconds on the screen of the system that you are
managing.
System Management Screens Quick Reference
These screens allow you to view information about the system, configure the
system, and diagnose performance issues if they arise. They are available on the
system and through the web interface. To view the system management screens,
go to the main screen and select System Info. Then choose the type of information
you need:
This choice... Presents this information or capability...
Admin Setup User interface customization, system customization, security,
dialing requirements and network configuration, key-enabled
options, Global Management System information
Diagnostics System status and performance, system tests, and system
reset. The web interface also offers the Send Message
function, and provides access to the Call Detail Report.
System Info Identifying information