© Polycom, Inc. 7-1
7
Diagnostics and General
Troubleshooting
This chapter covers the diagnostic screens of your ViewStation EX,
ViewStation FX, or VS4000 system. It is organized by category to help you
troubleshoot any issue.
Diagnostic tools are available via the system itself and the system’s web server. To
connect to your system’s web server and troubleshoot via the web, enter your
system’s IP address in a web browser and browse to the required diagnostic tool.
What’s in this Chapter? Page
Sending a Message 7-2
System Management Screens Quick Reference 7-2
Diagnostics Screens 7-3
Indicators 7-8
General Troubleshooting 7-11
How to Contact Technical Support 7-25