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Chapter 9 Operation and Maintenance
■ Event Log Errors after Installation
After installation, the following events may be displayed in Event Viewer.
Check and perform the corrective action against the relevant event.
■ Cannot collect the memory dump
If the memory dump file cannot be created, perform the following procedures.
● Correct the settings
If the memory dump cannot be collected, check the settings of the paging file and memory dump file.
For setting procedures, refer to "5.1 Memory Dump/Paging File Setting" (
pg.130).
table: Error events at installation
ID Description Cause and corrective action
9 The device nnnn, did not respond
during the timeout time.
This message may appear when an expansion card such as a
RAID card or a SCSI card is installed. However, this is not a
problem.
15 The device, nnnn, is not ready for
access yet.
62 This computer is a domain PDC at the
root of forest. Use the net command
"net time /setsntp:<server name>" to
configure it for synchronization from
an external time source.
Cause:
An NTP was selected as a component.
Corrective action:
ServerStart cannot configure the NTP server automatically due
to the absence of items for specifying it. After OS installation,
perform the following procedure to specify the time server.
1. Start SNTP server operation on another machine.
Assume that the SNTP server address is
<172.22.78.246>.
2. Enter the following at a command prompt.
net time /setsntp:172.22.78.246
w32tm -s 172.22.78.246
1000 The user or computer name cannot be
identified. The return value is "1722".
Cause:
The primary DNS server address may be invalid or the server
cannot be connected.
Corrective action:
Perform the following procedures to correct the DNS address
in Internet protocol (TCP/IP) properties.
1. Right-click [My Network] and click [Properties].
2. Right-click [Local Area Connection] and click
[Properties].
3. Click [Internet Protocol (TCP/IP)] and click
[Properties].
4. Enter the correct DNS address in the [Primary DNS
server] box.