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ROBLEM
D
IAGNOSIS
OVERVIEW
This chapter, when used in conjunction with the System Verification chapter, helps diagnose and
correct problems encountered in the verification process.
During some of the diagnosis procedures, we ask you to enter an administration console command.
To enter these commands, you must have an active administration session. If you need instructions
for starting an administration session, refer to Accessing the CyberSWITCH.
GENERAL PROCEDURES
For the following sections, note the following:
When you are given directions to “check configuration,” you may do so using CFGEDIT or Manage
Mode. For details on these tools, refer to the Configuration Tools chapter.
In this chapter, if you are able to check or change information dynamically (i.e., while in Manage
Mode), we will specify this. Remember, to enter Manage Mode, issue the
manage
command at the
system prompt. Otherwise, assume that you will need to use the system’s configuration editor. To
use CFGEDIT, enter the
cfgedit
command at the system prompt. Although this utility allows you
to make changes to the configuration while the CyberSWITCH Software is still running, these
changes do not take effect until the system is rebooted.
After making an configuration changes (and rebooting if necessary), return to the system software.
The system prompt “System Name >” indicates that the system is up and running. Continue with
the verification process using the
dr
command.
LAN ADAPTER
Problem:
The system does not display the LAN Adapter Initialization messages. Instead, the system displays
one of the following messages:
Invalid LAN Adapter identifier
LAN Adapter Command Timeout
LAN Adapter FIFO not empty, status = #
LAN Adapter LAN Controller error
LAN Adapter Response Timeout
Error opening file \system\io.bin
MAC layer Bridge did not Initialize
[IP] Initialization failure
Action:
1. Note the displayed error message. Restart the CyberSWITCH, and recheck for one of the above
error messages.
2. If the error message is still displayed, contact your distributor for hardware replacement.