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USER’S GUIDE
402 CyberSWITCH
6. Verify device configuration on remote bridge. Bridge devices should be configured to make
calls over the interface defined to go to the router.
Problem:
The router does not forward typical data (RIP, SAP, Type 20 packets) to the remote bridge.
Action:
1. Make sure a call is up. Remember, the router cannot forward data if there is no previous
connection (i.e., router currently does not support dial-out).
2. Check IPX device information on the router side. Refer to Remote LAN Devices for details.
Problem:
Data is not received by a remote client (or server) on a Remote LAN network, but the call does come
up between the router and the remote bridge.
Action:
1. Double check and resolve any configuration/connection problems for the client (or server) to
the bridge on the Remote LAN. (Basically, eliminate the possibility of any LAN configuration
problems which are unrelated to the Remote LAN interface).
2. If you determine the problem is related to the Remote LAN, verify the IPX Network Number
for the remote bridge in the router’s configuration (under bridging properties). Refer to Remote
LAN Devices for details.
IPX ROUTING OVER THE WAN CONNECTION
Problem:
The remote NetWare server does not appear in the NetWare client’s network neighborhood.
Action:
1. Verify that the routing entry for the remote NetWare’s internal network exists by entering the
following command.
ipx route
If the route entry does not exist, add a static route to it using the
ipxroute add
command
(Manage Mode) because no route information (RIP packets) are exchanged over the WAN
connections.
2. Verify that the proper service entries of the remote NetWare server exist by entering the
following console command:
ipx service
If the proper service entries do not exist, add static services using the
ipxservice
command
(Manage Mode) because no service information (SAP packets) are exchanged over the WAN
connections.
3. Verify that the CyberSWITCH has SAP processing enabled for the LAN interface by using the
ixpnetif
command (Manage Mode). If the SAP processing is not enabled, change the
configuration for the network interface.