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USER’S GUIDE
390 CyberSWITCH
IP Security Rejection - Digit string wrong length
IP Security Rejection - Invalid Security ID <Id string>
Review the system configuration for the Device List. You can also refer to the System Messages
chapter for the message meanings and the appropriate actions to be taken. The first two
messages indicate that the system did not receive the required protocol data. The second two
messages indicate that the security configuration is incorrect.
5. For PPP Devices:
If the system displays any error or warning messages that begin with the following prefixes:
[PAP].....
[CHAP].....
[AUTH].....
There probably is an error in the remote device configuration. Review your remote device
configuration. You can also refer to the System Messages chapter for the message meanings and
the appropriate actions to be taken.
MULTI-LEVEL SECURITY
Problem:
A remote device is not able to receive a ping response from a local device when the remote device
is authenticated on both the device level and the user level.
Action:
1. Ensure that the remote device can ping across the network with User Level Authentication
DISABLED.
2. Disconnect the call if it is still up.
3. Check to see if the User Level Security database and server are properly configured. Ensure
that the user ID and password are accurate.
4. If the problem is still not resolved, contact Customer Support.
LAN ATTACHMENT
Problem:
The LAN TEST command displays the following message:
LAN port 1 Transmit was not successful
Action:
1. Check to see if the Ethernet LAN is properly connected to the CyberSWITCH.
2. Check to see if the Ethernet LAN is properly terminated.
(Test: Can any other machine transmit data successfully onto this LAN?)
3. If the problem is still not resolved, contact Customer Support.