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Workgroup Remote Access Switch 395
P
ROBLEM
D
IAGNOSIS
IP Routing Over Interface Connections
Action:
1. Verify that the remote IP Host can access the LAN interface of the CyberSWITCH. If it can,
continue with the next step.
If the remote Host is unable to access the LAN interface, refer to the preceding problem and
action.
2. The remote IP Host connected to a WAN (Direct Host) interface should be recognized as if it
were located on the local Ethernet. Refer to Verifying IP Routing Over a LAN Interface in the
System Verification chapter.
IP ROUTING OVER A WAN RLAN INTERFACE CONNECTION
Problem:
The remote IP Host connected to a WAN RLAN interface on the CyberSWITCH does not receive a
ping response from the CyberSWITCH WAN RLAN interface.
Action:
1. Verify that the WAN connection is up. Use the
mc
console command to display the Monitor
Connections screen. Check for the connection. If the connection is up, then continue with the
next step.
If the connection is not up, refer to Remote Device Connectivity.
2. Verify that the WAN RLAN interface is properly initialized. Use the
ipnetif
command (a
Manage Mode command) to check for the proper WAN RLAN interface. If the proper WAN
RLAN interface exists, then continue with the next step.
If the proper interface does not exist, use CFGEDIT to make the necessary corrections.
3. Check that the IP address configured in the Device list for the IP Host device matches the
address configured on the IP Host device. Make corrections to the CyberSWITCH’s
configuration (using the
iproute change
Manage Mode command), or to the IP Host’s
configuration, as required.
Problem:
The remote IP Host connected to a WAN RLAN interface on the CyberSWITCH does not receive a
ping response from the CyberSWITCH LAN interface.
Action:
1. Verify that the remote IP Host can access the WAN RLAN interface of the CyberSWITCH. If
this can be done successfully, continue with the next step.
If the remote IP Host is not able to access the WAN RLAN interface, then refer to the preceding
problem and action.
2. Verify that the LAN interface is properly initialized. Use the
ipnetif
command (a Manage
Mode command) to check for the proper LAN interfaceIf the proper interface exists, then
continue with the next step.
If the proper interface does not exist, use CFGEDIT to make the necessary corrections.