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Responding to Error Messages
5-22
Troubleshooting
5
Clear Paper Jam
Cause 1 Paper is jammed in the printer while printing.
Remedy Clear the paper jam. Printing starts automatically when the paper jam is
cleared. See "Clearing Paper Jams," on p. 5-9.
Cause 2 The front cover was left open or the toner cartridge was not properly replaced
after clearing a paper jam.
Remedy Close the front cover securely.
Close Printer Cover
Cause The front cover is open.
Remedy Close the front cover to resume printing.
Insufficient Memory
Cause The print job was too complex for available memory.
Remedy 1 Close other applications while printing this job.
Remedy 2 Print the job in smaller sections.
Remedy 3 Try reprinting the job with a lower resolution, such as 300 dpi.
Remedy 4 Reformat the most complicated pages in the print job to reduce graphics and
other complex formatting.
Port Busy
Cause The printer port is being used by other equipment.
Remedy Wait a while until the printer port being used becomes available.
Printing Failed
Cause The print job was too complex for available memory.
Remedy 1 Try reprinting the job with a lower resolution, such as 300 dpi.
Remedy 2 Reformat the most complicated pages in the print job to reduce graphics and
other complex formatting.
Remedy 3 Try reprinting only the page on which the error has occurred.