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Problems and Solutions Without Messages
5-7
Troubleshooting
5
Computer indicates a device time-out.
Cause 1 Your computer is sending data to the printer but the printer is not responding.
The printer may be turned off, offline, or not connected to the computer.
Remedy 1 Make sure that the printer is not paused.
Remedy 2 Make sure that the printer's interface cable is securely connected to both the
printer and the computer.
Remedy 3 Reset the printer and computer, then try printing again.
Cause 2 Paper may not be loaded in the paper tray correctly.
Remedy Make sure that paper is properly loaded in the paper tray.
Cause 3 There may be a problem with your interface cable.
Remedy Try a different cable.
CAPT Problems
CAPT is not working properly.
Cause 1 The CAPT for LBP-1120 is not selected as the default printer driver.
Remedy Specify the CAPT for the LBP-1120 as the default driver.
Cause 2 The software may not be installed properly.
Remedy 1 Launch the Trouble Shooter to detect a problems. See "Using the Trouble
Shooter," on p. 5-19.
Remedy 2 To make sure that the CAPT is installed correctly, try printing a page from an
application. If the print fails, the CAPT is not installed correctly. Remove the
CAPT and install it again. See "Uninstalling the CAPT," on p. 3-45, and
"Installing the CAPT," on p. 3-3.
Adobe Type Manager (ATM) font cannot be used.
Cause You may be using the wrong version of Adobe Type Manager.
Remedy Use Adobe Type Manager ver. 2.51 or later.