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Troubleshooting
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Cause 2 The printer is used for high volume printing in a hot environment.
Remedy Adjust the toner density. If there is no effect, replace the toner cartridge with a
new one. (See "Replacing the Toner Cartridge," on p. 4-6.) After you replace the
cartridge, use the printer in a cooler environment.
Printout is too dark.
Cause 1 [Toner Density] is set to [Dark].
Remedy Make sure that the density adjustment is correct. If not, adjust the density. (See
"Specifying the Toner Density," on p. 3-74)
Cause 2 There is a strong light source near the printer.
Remedy Make sure that there is no strong light source near the printer. If there is, move
the printer or the light source.
Printer Problems
Printer does not print.
Cause 1 Paper may not be loaded.
Remedy Make sure that paper is loaded.
Cause 2 Print jobs may be stalled.
Remedy Check the Status Window for stalled jobs.
Cause 3 The toner cartridge may not be installed correctly.
Remedy Make sure that the cartridge is installed correctly. See the Getting Started
Guide.
Cause 4 Your BIOS port setting needs to be modified.
Remedy Refer to your computer's documentation concerning available ports.
Cause 5 Your computer may not be working properly.
Remedy Check your computer, make sure that it is turned on and working properly.
Cause 6 Your software may be sending the wrong codes.
Remedy Check the software you are using. It may have sent a stop code or similar
command to the printer. Make sure that the correct printer is selected in the
[Printers] folder.