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Running Computer Checkup (TEST)
Computer Checkup (TEST) is a utility that determines if the various
computer devices are recognized by the system and functioning
properly. Running Computer Checkup is optional, but advisable,
after installing or connecting a new device
You can display, print, or save the information generated by
Computer Checkup. Your Compaq authorized dealer, reseller, or
service provider may ask you to run this utility to assist in analyzing
the system. This information allows the service provider to
reproduce the same environment on another computer for testing.
It is also recommended that you run Computer Checkup and have
the printed report available before placing a call to Compaq
Customer Support.
To run Computer Checkup, follow these steps:
1. Connect the AC Adapter and use it with the computer during
these procedures. (A low-battery condition could initiate
Hibernation and interrupt the program.)
2. Turn on only the external devices that you want to test. Connect
the printer if you want to use it to log error messages.
3. Turn on or restart the computer by pressing Shut Down on the
Windows Start menu.
4. As soon as the cursor (a white box) is displayed in the upper-
right corner of the screen, press
F10.
IMPORTANT
:
The cursor is displayed on the screen for about two
seconds. If you do not press
F10
during this time, you must
restart the computer and try again.
5. If prompted, select a language.
The Configuration and Diagnostics menu is displayed.
6. Select Computer Checkup (TEST). A test option menu is
displayed.
7. Select the View Device List option. A list of the installed
Compaq devices is displayed.
13-2
Diagnostics
Part Number: 228988-001 File Name: CH13.DOC
Writer: Dianne Fielden Saved Date: 12/13/95 03:48 PM