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14-12
Troubleshooting
Part Number: 228988-001 File Name: CH14.DOC
Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM
PC Card Problems and Solutions
Continued
Problem Possible Cause Solution
Fax/modem PC Card
does not work.
You are trying to
access the card using
the wrong COM port.
Right click My Computer on
the Windows desktop. Left
click Properties, then Device
Manager, and double-click
Port Settings to view the COM
port settings.
Telephone cord is not
plugged in all the way.
Check and secure telephone
cord connection.
Network PC Card does
not work.
Network driver is not
set up properly or
resources are not
available for this
configuration.
Refer to the documentation
that came with your network
PC Card. Refer to the online
Compaq
Reference Guide.
Storage memory card
does not work.
Card is not compatible. Contact Compaq Customer
Support or a Compaq
authorized service provider
for a list of PC Cards tested
successfully in Compaq
computers. Look for the
Compaq PC Card Solution
Logo on PC Cards.