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14-10
Troubleshooting
Part Number: 228988-001 File Name: CH14.DOC
Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM
Solving Memory Problems
Some common causes and solutions for memory problems are
listed in the following table.
Memory Problems and Solutions
Problem Possible Cause Solution
Memory count during
Power-On Self-Test
(POST) is incorrect.
Optional memory
expansion boards are
installed incorrectly.
Ensure that the memory
expansion boards have
been installed correctly.
"Out of Memory"
message is displayed
on the screen, or
insufficient memory
error occurs during
operation.
System ran out of
memory for the
application.
Check the application
documentation for memory
requirements and add more
memory if needed.
Install additional memory.
Too many terminate-
and-stay resident (TSR)
applications are running
at the same time.
Disable any TSR
applications you do not
need.
Running the Monitor Self-Test
You can perform a "self-test" on an external VGA color or
monochrome monitor by disconnecting the monitor from the
computer. To do so, complete the following steps:
1. Turn off the monitor.
2. Turn off the computer.
3. Disconnect the monitor signal cable from the computer.
4. Turn on the monitor and allow it to warm up for one minute.
5. The screen should be white. A narrow black border may also
appear on the left and right sides of the monitor screen. Either
condition indicates that the monitor is working properly.