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Troubleshooting
14-9
Part Number: 228988-001 File Name: CH14.DOC
Writer: Dianne Fielden Saved Date: 02/20/96 11:55 AM 12:43 PM
Solving Keyboard and Embedded Numeric
Keypad Problems
Some common causes and solutions for keyboard and embedded
numeric keypad problems are listed in the following table.
NOTE
:
Consult the online Compaq
Reference Guide
on the use of
the
NumLk
key and the embedded numeric keypad.
Solving Keyboard and Numeric Keypad Problems
Problem Probable Cause Solution
Embedded numeric
keypad on the
computer keyboard is
disabled.
Num Lock function is
not turned on.
Press Fn+End/NumLk to enable
the Num Lock function and
embedded numeric keypad.
External keyboard
does not work.
Keyboard may not be
securely connected or
may be connected to
the wrong external
connector.
Ensure that the external keyboard
is securely connected to the
external keyboard connector.
Keyboard and pointing
device are locked.
You initiated
QuickLock.
Enter your power-on password to
exit QuickLock.
NOTE: If Num Lock is on (the
embedded numeric keypad is
active), hold down the Fn key
while typing to enter a non-
numeric password; pressing Fn
temporarily toggles Num Lock off.
Press Fn+Shift to type any
uppercase characters.